Monday, January 12, 2004

Ego Boost

I know it's late, but for my own personal edification, I thought it would be nice to post my mid-year review that I had last week on this bloggy thing. It's kinda like putting your first A++++ test on the fridge (except in my house, where no matter how good you are, it's never going to be good enough):

BH 1: Discuss, Decide and Support

Erwin regularly gathers relevant facts before making a decision, this is especially important in his role as CRDC Coordinator. He is able to make quick decisions and prioritize which is critical in the FNX process. Erwin’s work is solid and well thought out.

BH2: Demonstrate Respect, Candor and Commitment

Erwin is a good listener and treats others respectfully.

BH3: Pursue and Reinforce Collaboration

Erwin has built successful relationships with CISFS personnel (Betty, Courtney, Betsy, Ruth) and IT personnel (Anupam, Tom) which have made him much more effective in his roles. He should continue to do this in other areas of CIS. In his role as CRDC coordinator, he backed up IT’s recommendation to postpone the CRDC rollout until all testing was complete, and effectively communicated this with all relevant parties. Erwin demonstrates strong teamwork skills by frequently assisting or asking to assist co-workers with daily and monthly operational tasks. Erwin is open-minded and listens to others opinions, he should continue to do this while feeling confident to also share his opinions, even if opposing.

BH4: Ensure and Accept Accountability

Erwin demonstrates initiative, frequently takes actions on his own when needed and takes ownership of the tasks assigned to him. He ensures that daily deadlines for FNX, and deadlines for CRDC releases are met. He should continue to seek advice of others when needed to ensure quality results and question others in order to gain a better understanding of a specific process or task. Erwin should continue to be proactive in resolving and tracking settlement issues with Chase and counter parties. Erwin should feel comfortable speaking up about his workload, this will help his manager prioritize and ensure that responsibilities are properly covered.

BH5: Challenge, Innovate, Change

Erwin has a positive attitude and is always willing to learn new things. As Erwin continues his cross training, he should continue to question and challenge current processes or assumptions in order to fully understand and improve upon them.

BH6: Develop and Leverage Deep Customer Insight

Erwin proactively manages customer related issues and understands the importance of it. He will continue to build strength in this competency as he gains experience in his position.

General Comments

Erwin has a very positive attitude and people enjoy working with him. Erwin takes the time to fully understand the processes assigned to him. He is thorough and detailed. Erwin is always willing to take on additional responsibilities and is always open to learning new things.


Please, keep it comin':

Hey Laura,

I just realized that I never got back to you. I know it's late, but here you go:

Erwin is a dream employee from my perspective. He is articulate, sharp, proactive, reliable and pleasant to work with. He wants to understand the business side beyond what is necessary to perform his daily tasks. I really cannot think of anything he needs to work on or address in the coming year.

Again, sorry for the tardiness!

Thanks,
Courtney


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